At The Crafters Barn, we take your privacy seriously. This Privacy Policy outlines the types of personal data we collect, how we use it, and how we protect it. By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect personal information when you register, create a profile, make a purchase, or interact with our website. The types of information we collect include:
- Personal identification information: Name, email address, phone number, billing and shipping address.
- Payment information: Credit card and payment details, processed via our secure third-party payment providers.
- Transaction information: Purchase history, items bought, and any communication with us regarding transactions.
- Technical data: IP address, browser type, operating system, device information, and usage data (via cookies).
2. How We Use Your Information
We use your personal data for the following purposes:
- To process and manage your orders and payments.
- To communicate with you about your orders, account, and promotions.
- To improve our website and services.
- To send marketing emails or newsletters (only if you have opted in).
- To comply with legal obligations.
3. How We Protect Your Information
We take the security of your personal data seriously and implement various measures to protect it:
- Encryption: We use SSL encryption to secure all payment transactions.
- Secure storage: Your personal information is stored securely, and access is restricted to authorized personnel only.
- Data retention: We only retain personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
4. Sharing Your Information
We will not share your personal information with third parties except in the following cases:
- Service providers: We may share your information with trusted third-party service providers who assist us in operating the website and conducting business, such as payment processors, email marketing services, and shipping companies.
- Legal compliance: We may disclose your information if required by law or in response to a legal request.
5. Cookies
Our website uses cookies to enhance your user experience and collect information about how our site is used. Cookies help us remember your preferences and provide a smoother experience. You can disable cookies through your browser settings, but this may affect your ability to use some features of the site.
6. Your Rights
Under data protection laws, you have the following rights:
- Access: You can request access to the personal data we hold about you.
- Correction: You can request to update or correct inaccurate information.
- Deletion: You can request to delete your personal data (subject to certain exceptions).
- Opt-out: You can opt-out of receiving marketing emails at any time.
- Data portability: You can request a copy of your data in a portable format.
To exercise any of these rights, please contact us at support@craftersbarn.co.uk.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party websites, so we encourage you to read their privacy policies before providing any personal information.
8. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If we discover that we have inadvertently collected data from a child, we will take steps to delete that information as soon as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
The Crafters Barn
Email: support@craftersbarn.co.uk
Website: www.craftersbarn.co.uk