Welcome to The Crafters Barn! We’re excited to have you as part of our community. By using our website, services, and making transactions with us, you agree to comply with and be bound by the following Terms and Conditions. These terms govern your use of the website and the services we provide. Please read them carefully.
1. Introduction
These Terms and Conditions (“Agreement”) govern your use of The Crafters Barn website and platform. By accessing or using our services, you agree to comply with this Agreement. If you do not agree with any part of these terms, please refrain from using our website.
2. Eligibility
You must be at least 18 years of age to use our services as a seller or buyer. By using our platform, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into contracts.
3. Seller Responsibilities
As a seller, you agree to:
- List only handmade goods that you have created yourself.
- Provide accurate and truthful descriptions and images of your products.
- Ensure that your items comply with all applicable laws and regulations, including intellectual property rights.
- Deliver products in a timely manner, as stated in your listings.
- Handle customer service inquiries, returns, and disputes promptly and professionally.
4. Buyer Responsibilities
As a buyer, you agree to:
- Provide accurate and up-to-date information when making a purchase.
- Pay for all orders placed on the website in a timely manner.
- Communicate directly with the seller if you have questions or concerns about an item.
5. Payment and Fees
Sellers will pay a monthly subscription fee of £3 to be listed on the website. Payments will be made via the payment methods available through the platform. All fees are non-refundable.
6. Prohibited Items
The following items are prohibited from being listed on The Crafters Barn:
- Illegal or counterfeit items
- Items that infringe on the intellectual property rights of others
- Items that violate UK laws or regulations
- Dangerous or unsafe products
7. Privacy Policy
We are committed to protecting your privacy. Please refer to our Privacy Policy to understand how we collect, use, and safeguard your personal information.
8. Limitation of Liability
The Crafters Barn is not liable for any damages arising from the use of our platform or the sale/purchase of goods. We do not take responsibility for disputes between buyers and sellers, but we are happy to assist in resolving issues where possible.
9. Termination
We reserve the right to suspend or terminate your access to The Crafters Barn for violating any terms outlined in this Agreement. We also reserve the right to remove any listings that do not comply with our policies.
10. Changes to Terms
We may update these Terms and Conditions from time to time. Any changes will be posted on this page, and the updated version will take effect as soon as it’s published. You are encouraged to review these terms periodically to stay informed.
11. Governing Law
These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes or claims arising out of or in connection with these terms will be handled by the courts of the UK.
12. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at support@craftersbarn.co.uk.